Abstract
With the growth of offshoring and the global delivery model, IT professionals need to collaborate with clients, users, vendors and other IT employees in multiple locations. Yet, we know very little about the new and unique capabilities IT professionals need, to function effectively in such a global environment. This paper introduces the concept of cultural intelligence (CQ) and discusses its relevance to the global IT workforce. We propose that CQ is a critical individual capability for IT professionals working in global collaborative IT teams.
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