Abstract

ABSTRACT This article delves into the vital role played by intergenerational, cultural, and social relationships in the work of museum educators at the Japanese American National Museum (JANM). It highlights the relational exchanges among different generations of staff and volunteers. These relationships not only facilitate the intergenerational transfer of Japanese American history and culture, but they also help to cultivate a sense of community and shared experience. This case study underscores that these relationships not only contribute to the professional growth of museum educators, but also foster a community-centric approach to history education and the preservation of cultural heritage. The authors further emphasize the distinct organizational culture at JANM, characterized by care, familial connections, and mutual support. Through the cultivation of relationships and shared cultural traditions, an enriching environment is created at the museum that enhances the work of its educators and provides a richer experience for visitors.

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