Abstract
Task analysis in human performance technology is used to determine how human performance can be well supported with training, job aids, environmental changes, and other interventions. Early work by Miller (1953) and Gilbert (1969, 1974) addressed cue processing in task execution and recommended cue descriptions in task analysis. Modern task analysis appears not to include cues. However, given that human errors in task execution and poor novice performance have been related to failure to identify and process cues, embedding cues in task analyses is relevant. This article addresses the utility of task analyses that lack cue information. I reviewed the human performance technology and human factors engineering literature to investigate the effect of cue processing on task execution. This literature provided a task-relevant structure for developing cue descriptions. Advice is provided for cue information in task analyses to support generation of performance support prescriptions.
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