Crowdedness information and travel decisions of pedestrians and public transport users in the COVID-19 era: A stated preference analysis

Abstract

The COVID-19 pandemic has impacted people's everyday lives, as avoiding being in crowded places became the number one societal rule. Crowdedness has therefore increasingly affected decisions such as a place visit via a specific path, the selection of a public transport stop, itinerary, etc., thereby making related information increasingly relevant. The objective of this study is to examine the route and travel choices of pedestrians and public transport users, with the provisioning of travel information related to crowdedness levels. To that end, a choice experiment was designed to elicit travelers' preferences. Discrete choice models were estimated based on data collected from 465 individuals in Greece. Results showed that crowd avoidance plays a significant role in shaping mobility decisions for both pedestrians and public transport users. Factors such as place of residence, age, the importance of COVID-19 measures and arrival time are found to affect the likelihood of switch routes in response to information about high levels of crowdedness.