Abstract

Crossover services breach the boundaries of different industries, organizations, and value chains to achieve in-depth convergence and pattern innovation, providing users with multidimensional, high-quality, and value-rich services. It is not only the inevitable development of technology, but also an important innovation for the development of the MSI. Currently, crossover services are developing and innovating very rapidly. However, due to the lack of effective methods and tools, this development still has many problems. The practice of crossover service integration without adequate theoretical guidance hinders the innovative development of the MSI. With the establishment of theoretical and technical bases, research has been conducted to solve crossover service convergence. The previous chapters of this book build a theoretical and technical system from multiple dimensions of the service pattern, service requirement, service environment, and service value/quality. However, further research is required to determine how to apply these methods systematically to industrial development and provide an effective aid to industrial innovation. Based on existing theories and methods, we have developed a design and support platform for crossover service convergence. With an awareness of the nature of crossover services and theoretical approaches to crossover service convergence, this platform enables the convergence of crossover service patterns, requirements, networks, qualities, and values. It consists of four modules to support the design, analysis, deployment, and optimization of crossover services.

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