Abstract

This paper deals with sustainability in cities and the role technology plays in furthering sustainable results. Recently, many interventions have been implemented in cities to propose paths and models promoting the sustainability of cities from an overall perspective. Technologies are favouring the achievement of aims recalling the three spheres of sustainability as proposed by Arcadis (2017), namely “planet”, “profit”, and “people”. The ties between technology and the three spheres are investigated through a content analysis of reports issued by the 10 cities with the most significant advances in terms of becoming sustainable cities, as indicated in the Arcadis Report 2016. The results highlight technology as an element crossing sustainability, as processes and models in cities management and service provisions to citizens are significantly changing. New tools are innovating the processes addressing environmental issues, thus leading to cost efficiency and better economic conditions. Parallel to this, new models for city management and the provision of public services are addressing the need for a better quality of life for citizens and cities’ other stakeholders. Technology itself is thought of as sustainable because it should lead to efficiency and being efficient itself. A qualitative cluster analysis and a focus on excerpts from reports are proposed to highlight the ties between technologies and the elements representing key issues in managing and leading a city towards more sustainable conditions.

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