Abstract
Based on a review of the literature, this article presents different elements one must be sensitive to when entering into a counselling relationship with individuals who do not share North American cultural heritage and values. More specifically, the authors review ten factors and attitudes which they believe have a significant impact on the counselling process and outcome. In addition, the article recommends training areas for professional counsellors planning to provide counselling services to ethnics and minorities. Finally, the article stresses that providing services to cultural and minority groups is a complicated and involved process. Not only is it necessary to provide services in the language of the clients but it is also essential to examine and possibly change counsellor attitudes and behavior in order to provide efficient counselling services.
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