Abstract
Our highly globalized and technologically-enabled world is allowing organizations to solve more complex challenges than ever before. Thus, organizations are increasingly focusing on their ability to tackle these new challenges through feats of innovation. In this study, we examine the influence of team structure on communication patterns that influence innovation outcomes. We test our hypotheses via an experiment in a meaningful setting of cross-disciplinary project teams. Results of this study suggest that a coordinated multiteam system (MTS) structure results in more innovative (novel, implementable, and integrated) project outcomes than does an integrated team structure through the indirect effect of communication overload on team members. Our results suggest future directions for managers of cross-disciplinary projects leading tomorrow’s next big innovations.
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