Cross-Department Collaborative Healthcare Process Model Discovery From Event Logs

Abstract

Healthcare plays an increasingly essential role in our daily life. Modern Hospital Information Systems (HISs) record and store detailed medical treatment process information for all patients as event logs. By taking event logs as input, process mining techniques have been widely applied to extract valuable insights to improve medical treatment processes and deliver better healthcare services. However, considering the complexity of collaborations among different medical departments, existing model discovery techniques cannot be applied directly. To handle this limitation, this paper proposes a novel approach to support the discovery of Cross-department Collaborative Healthcare Process (CCHP) models from medical event logs. Specifically, an extension of classical Petri Nets with message and resource attributes is first introduced to formalize CCHPs. Then, a novel discovery algorithm is proposed to discover Intra-department Healthcare Process (IHP) models. Next, collaboration patterns among medical departments are formalized and corresponding discovery algorithms are given on that basis. Finally, a global CCHP model is obtained by integrating all discovered collaboration patterns and IHP models. By using four public medical event logs, we quantitatively compare our approach with the state-of-the-art process mining techniques in terms of model quality, and our experimental results demonstrate that the proposed approach can discover more accurate healthcare process models. <i>Note to Practitioners</i>&#x2014;The recorded medical event logs by HISs can be used to extract valuable insights for the analysis of healthcare processes. However, existing process model discovery techniques cannot be applied for the analysis directly due to the complex collaborations among different medical departments of a hospital. This paper introduces a novel approach for cross-department collaborative healthcare process model discovery from medical event logs. All proposed techniques are fully implemented and publicly available. Using four public medical event logs, we show the applicability and advantages of our approach against existing ones. The proposed techniques are applicable to the model discovery and behavior understanding of real-life operational healthcare processes.