Abstract

This paper has presented the results of a study on Critical Success Factors for Total Quality Management (TQM) implementation in UK organisations. A survey instrument (10 Success Factors) developed by Yusof and Aspinwall for use in the automotive sector was used after some modification. The findings have supported previous study and validated the instrument as a reliable tool. The results indicated that the Manufacturing sectors in UK is embarked towards quality excellence. Suggestions were made to replicate the study in some developing countries.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call