Critical Success Factors of E-Learning in Higher Education Using Social Media

Abstract

The aim of this study is to identify the critical success factors that impact the using of social as learning tools. We conduct a literature review study to identify the factors by collecting fifteen papers from reputable database journal such as emerald, educause, Science Direct, and Google Scholar. We are using e- learning in higher education using social media as a keyword. After we reviewed and analyzed the abstract of each paper, we selected fifteen papers that are related with our topic. We found that Collaborative, Interaction, Sharing, easy access to information, Cost reducing, Discussion, Efficiency, Transparency, and Interactivity as critical success factors impact the use of social in e-learning. Further research can be conducted to validate our finding by developing an instrument and take a survey in higher education in Indonesia.