Abstract
Modern institution plays crucial role in motivated towards a competitive age. A university must improve and develop their teaching and learning process related to the new innovations of educational technologies. The Hashemite Kingdome of Jordan, as one of the developing countries, focuses on higher education sector as one of the most influential sectors to develop social, economic, and human growth in the country. However, the King, the government, and the leadership of higher education institutions in Jordan face many challenges to enhance the quality of the output in universities and to sustain the scientific research. Sadly, there are lack of studies and programs that measure the satisfaction of using e-learning to improve the educational process in Jordanian universities from managerial perspective. The main purpose of this study is to examine and measure the satisfaction factors by employed Information System Success Model (ISSM) related to the usage and sustain use of e-learning in Jordanian public universities. A self-administered survey was conducted on 117of academics selected as deans of faculties, academic departments’ chairs, and managers of computer and e-learning centers. About 100 participants (85%) have responded. The results show that perceived usefulness, management support,self-efficacy, technical support, and training have a significant relationship with the satisfaction of the usage of e-learning system. On the other hand, the study grants a good indicator to the higher education leaderships about the quality of used e-learning in the Jordanian public universities.
Highlights
Information and Communication Technology (ICT)plays most important roles in every part of our life and it’s required in every sector, including the educational sector[1].educational sector has been going through some revolution and changes with the influence and improve of ICT that develop the satisfaction and sustain of the educational process [2]
The results showed that perceived usefulness has been significantly and positively influencing with the academics’ satisfaction to sustain use of e-learning systems in the educational system in Jordanian universities
With regards to the indirect factors which are used in this study and derived from the information system success model that use ICT in the educational system
Summary
Educational sector has been going through some revolution and changes with the influence and improve of ICT that develop the satisfaction and sustain of the educational process [2] These include the innovation of e-learning, emails, multimediabased teaching materials, and database and application systems. Since e-learning is receiving much interested nowadays, research on this sector is ongoing It includes topics such as the information technology capabilities of e-learning [7], develop the educational process by changes to e-learning models [8], evaluation and examination of learning electronically to enhance learning efficiency[9],[10],[11], establishment of criteria to assess e-learning systems [12], and satisfaction surveys regarding e-learning [13], [14],[15],[16]
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
