Abstract
This study investigates the critical success factors of AIS change in an agricultural company. This study adopts the case study approach in achieving its objectives. The findings of this study show that the company has adopted several strategies to ensure the upgrading of the new AIS structure was successful. Several strategies were adopted. The strategies are allocation of sufficient resources and funds, hands-on training, user participation, proper management of resistance, effective project management, top management support, use of external and internal experts, system requirement analysis, established new policies and procedures, and system migration and integration. The findings of this study serve as a guideline for business practices and contribute to the academic knowledge and literature. In addition, this study contributes to the organisational change literature as well as to practitioners in understanding the critical success factors of AIS change. Understanding such a process provides further insight and serves as guidance to companies in managing future organisational and AIS change effectively.
Highlights
Organizations tend to compete on the basis of their human resources, ; currently, human resource is considered as the most effective and important resource of the organization that enables them to gain a competitive advantage (Alsakarneh et al, 2018)
; it is highly effective for the employees to get appreciated and rewards are being distributed on the basis of their performance
Tangible rewards are being used at a certain level for the employees to increase their motivation and loyalty as well, ; it is difficult to say that tangible rewards are directly linked with organizational effectiveness
Summary
Organizations tend to compete on the basis of their human resources, ; currently, human resource is considered as the most effective and important resource of the organization that enables them to gain a competitive advantage (Alsakarneh et al, 2018). ; there are different methods and measures used in order to analyse the performance of the employees which able to offer rewards whether they are tangible or intangible (Yousaf et al, 2015) It is being done in the private or public sector as well because the main purpose of these features is to motivate the employees that enable them to contribute towards organizational effectiveness and efficiency as well. For that purpose; it is required to develop the effective reward system that illustrates organizational mindset and enable their employees to facilitate learning and productivity In this way; performance appraisal or evaluation system should be effective key success factor along with the performance indicators should be fine adequately so the employees are able to meet the expectations and they should be aware of the organization strategy regarding the rewards. This will help the corporate sector of Iraq to use the findings of the study and bring the effective reward system in the organization to increase its effectiveness
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