Abstract
Abstract: This research turns e-government policy into practice in two ways, firstly to distil the lessons from existing evidence and experience about e-government implementation of policies and secondly by assessing the quality of the evidence, gaps in the existing research, and ways that research findings can support the implementation process in Pakistan. The main question, therefore, is how far national policy aspirations translate into actions, which are meaningful, tangible and measurable at a local level. This means the consistency of the goals at all levels remain the same i.e., macro and micro levels. This study identifies critical factors that determine the faith of policy implementation in Pakistan. The proposed model, which is based on these critical factors, is validate by analyzing different hypothesizes using empirical analysis i.e., quantitative and qualitative. This study provides a fair idea about intrinsic and extrinsic behavior of these critical success factors towards e-government policy implementation concerning Pakistan. This study also facilities successful e-government implementation in Pakistan by setting direction and guidelines for all implementation stakeholders.
Highlights
The government of Pakistan has paid a lot of attention towards e-government and developed different policies in order to create a good governance mechanism
Most of the approved e-government policies have failed at the policy implementation stage
This study highlights different aspects and approaches of successful e-government policy implementation based on a literature review
Summary
The development of infrastructure (communication, ICT etc) and institutions that aid the government in good governance have posed a major problem since Pakistan was founded In this regard, different policies and programmes are launched from time to time. With the collaboration of the Ministry of Information Technology and other divisions, the plan targeted different areas of electronic governance, including the development of basic infrastructure to link all government departments and ministries with the federal government’s data centre, the development and implementation of standard software for internal communication, human resource, budget, project management, document/file management, different e-services etc. Despite resources and government backing, EDG badly failed to produce the desired results Policies in this case still do not convert into reality as e-government has become elusive to the people of Pakistan (Ahmed, 2012)
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