CRITICAL FACTORS AFFECTING QUALITY IN PUBLIC CONSTRUCTION PROJECTS IN BORNO STATE

Abstract

Quality in construction projects both in the past and in present has assumed critical importance due to frequent cases of failure. Quality in public construction projects in Nigeria is on the decline greatly due to underachievement in the construction management process. The aim of this study is to identify factors affecting quality in public construction projects in Borno state. In achieving the objective of the study, a questionnaire survey was conducted involving a sample size of 70 respondents, which include architects, engineers, quantity surveyors, and contractors. The importance index of each factor was calculated for all the professionals. Percentage rank agreement factor (PRAF) was used to measure agreement of the importance ranking among the professionals. The results show the most critical factors affecting quality in public construction projects in Borno state are; ‘lack of management commitment’, ‘poor teamwork among project participants’, ‘poor supervision by contractor’, ‘design changes and ‘poor training system’. Respond of the professionals’ perspective on factors affecting construction quality in public projects in Borno state is the very first important step in initiating methods and processes for improvement of quality in public construction projects in Borno state.