Critical barriers to the implementation of close supplier–buyer relationships: the case of Greek manufacturing industry

Abstract

This article presents the results of an empirical survey aimed at the following: (1) providing data for a factor analysis of the various barriers to the development and implementation of close supplier–buyer relationships and (2) detecting the degree to which the development of a quality system according to the ISO 9000 series of standards can help companies to overcome these barriers. The survey was carried out in Greek manufacturing organisations. The analysis of the results led to the detection of five critical factors, sorted in descending order of criticality. The results also showed that certified companies face less difficulty in dealing with the possible barriers to the development of close relationships with their suppliers.