Abstract
The hospitality and tourism industry is like no other economic sector when it comes to being challenged by crisis events. Crises pose a serious threat to companies’ reputations and physical and financial health. This study explores meeting planners’ perceptions of the need for crisis planning. The data were collected from meeting planners utilizing a web survey. The results reveal little difference in the perceptions among the various types of planners, but did identify different levels of training among planners. Training and professional development activities were found to be a key predictor in the characteristics of meeting planners who have a written crisis plan.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
