Creativity and Job Stress in the Korean ICT Industry: TMX and CHS as Antecedents

Abstract

AbstractMany researchers have investigated the relationship between social exchange and creativity, but few have touched on the effects of team member exchange (TMX) and coworker helping and support (CHS) on creativity. Thus, we examined the impacts of TMX and CHS on individual creativity. We also considered job stress as a negative antecedent of creativity in our model and hypothesized that TMX and CHS decrease job stress within Korean Information and Communication Technology (ICT) companies. However, we did not confirm that TMX and CHS are negatively related to job stress. Although CHS does not have a sufficient effect on individual creativity, it is positively related to individual creativity. TMX, on the other hand, was found to directly and strongly influence individual creativity, and job stress was found to negatively influence individual creativity. In this respect, organizations should encourage employees to build social exchange relationships with coworkers. Moreover, managers need to improve the work environment in order to reduce job stress and enhance individual creativity.KeywordsEmotional LaborEmployee CreativityAverage Variance ExtractIndividual CreativityGroup CreativityThese keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.