Abstract

This paper presents a novel model for the selection of the most adequate logistics providers that will compose a virtual organization. It includes a performance measurement model and a supporting methodology that considers the intrinsic dynamics, autonomy and temporality of such type of alliances, involving both intra and inter-organizational indicators at both operational and strategic levels. The model is flexible in terms of both allowing weights relaxation via AHP method and being adapted according to the organizations' governance model. It corresponds to an ongoing and essentially exploratory and qualitative work.

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