Abstract

The paper argues that unravelling the mystery of knowledge creation processes in virtual partnerships requires an in-depth understanding of the complex interaction processes involved in forming computer-mediated business relationships. The focus, therefore, is on the process of collective 'knowing', defined as a team's actions and interactions embedded in unique social activities in virtual teams rather than on knowledge being a pre-given resource possessed by the team members. The paper presents an initial conceptual framework of knowledge creative processes in virtual partnerships, which builds on recent empirical studies and conceptual developments in virtual team dynamics, knowledge networking, and biological phenomenology.

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