Abstract
Because of the success of self-managed production work teams, a number of companies have tried to extend these concepts to the development of high-performance knowledge teams. They have not been successful, however, because knowledge teams are not the same as production teams; each knowledge team requires its own unique high-perfor-mance model. This article, which shows how a knowledge team model was developed for and successfully applied to a product design team, describes a process that can be used to guide the development of any high-performance knowledge team. © 2000 John Wiley & Sons, Inc.
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