Abstract
In support of efforts to reengineer the patent process at 3M, Information Services Patent Services has taken a leading role in evaluating and implementing new technology to assist its clients in making effective use of patent information. Increased demand from users for more customized and faster access to information has led Information Services to reach beyond traditional information retrieval to enhance use of patent information products. Using Lotus Notes, commercially available software, and partnering with outside vendors has given 3M the ability to create customized shared databases containing abstracts, full text, and images of patents from around the world for individual business units. The new databases will help ensure that 3M researchers are aware of the art and accelerate the patent filing process.
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