Abstract
CHARTS AND GRAPHS are ubiquitous in business documents, and most students in my business communication courses are well aware that they need to be able to create many different types of data representation. Most of them have had a great deal of experience working with spreadsheet applications, and they know how to manipulate data and present them in the various forms permitted by their software. However, they don’t always understand how to make the most appropriate choice among those forms for a particular situation. For example, they often use a pie chart when a bar graph would be more informative or a bar graph when a line graph would make the data’s meaning more obvious.
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