Abstract

In this high-volume, high-risk labor and delivery unit triage area, the nurses and providers have challenges in communication and teamwork. At times, this results in the lack of a shared mental model regarding prioritization of patient needs and interventions. This can impede timely patient assessment, resulting in a delay in decision making and patient disposition. Over time, nurses and providers have designated their unique pathways for triage workflow and can focus on their to-do list, distracting them from a collaborative approach to what is best for the patient.

Full Text
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