Creating a Healthy Ergonomic Environment Via Business Process Reengineering: A Phenomenological Perspective

Abstract

This research study aims to reveal how far the Business Process Reengineering (BPR) in organizations create a healthy ergonomic working environment and how far the organizations can take constructive steps to maintain such working place for a long period of time. When the organizations implement the BPR, human factors have been ignored and the financial and competitive benefits have been taken into consideration. This research paper explores by incorporating the qualitative method- phenomenology to investigate and interpret the research findings. It is found that many physical disorders occurred due to the improper implementation of BPR. This research recommends that the transformation of BPR should consider the human safety and health and also the vendors of hardware, software and other manufacturers of equipments and furniture should also pay attention to the human convenience and health for a continuous working schedule to promote a healthy ergonomic working environment.