Creating a Culture of Accountability and Performance

Abstract

In today's business environment, professionals are often pulled in multiple directions and can easily be distracted from their primary objectives. From high volumes of emails, Teams™ messaging, and social media swiping to business travel, meetings, and office politics, there are countless ways to get pulled away from the core focus of any job role. Add in a typical work from home environment and the list of distractions grows exponentially. In most cases, the onus falls on leadership to create an environment of accountability and high performance for the organization. To hold a business team accountable, leaders must gain a deep understanding of each team member's “why,” utilize pertinent metrics to measure progress, and maintain clear and consistent lines of communication with each individual and the team.