Crashing project and design of daily report system: A case study of IT security company

Abstract

Delayed projects not only lead to over budgetbut could result in customer unsatisfaction and lower company reputation. Therefore, need to optimize project time to shortened project duration and controlling project through real time daily report between technician and management team. During the pandemic in 2020 there is a health protocol that requires maintaining distance, so it is necessary to establish a web-based interactive daily report. The aims of this study are to optimize project duration and improve daily report system between technician and management team. To optimize project duration use mitigation then continue with Critical Path, Project Evaluation Review Technique, and Crashing Project. The design of web-based daily report is approach with Fishbone Diagram, Quality Function Deployment then The FAST diagram process. The result of this research shows that the project duration of IT security system installation at PT XYZ can be shortened from 86 days to 43 days and the systems of daily report are proposed with web-based system that were designed with function analysis system technique The FAST diagram process.