Abstract
When it happens a tragedy, especially of an international nature, will touch the lives of students and staff in an educational institution whose members represent a larger diversity than the local society. This paper reflects on the process Griffith University Chaplaincy followed in responding to two international events in 2019, namely the Christchurch mosque attacks and the Sri Lankan bombings. It identifies, within the process followed, two main aspects, namely identifying appropriate students as a reference group and working with the university as a whole. It concludes with a quick guide for those called on to respond at times of tragedy.
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