Abstract

This paper introduces a groundbreaking approach to enriching the museum experience using ChatGPT4, a state-of-the-art language model by OpenAI. By developing a museum guide powered by ChatGPT4, we aimed to address the challenges visitors face in navigating vast collections of artifacts and interpreting their significance. Leveraging the model’s natural-language-understanding and -generation capabilities, our guide offers personalized, informative, and engaging experiences. However, caution must be exercised as the generated information may lack scientific integrity and accuracy. To mitigate this, we propose incorporating human oversight and validation mechanisms. The subsequent sections present our own case study, detailing the design, architecture, and experimental evaluation of the museum guide system, highlighting its practical implementation and insights into the benefits and limitations of employing ChatGPT4 in the cultural heritage context.

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