Abstract
COVID-19: patient safety and quality improvement skills to deploy during the surge.
Highlights
Boost and expand the learning system, to capture improvement opportunities, adjust very rapidly, SC and develop resilience. This is crucial as little is known about COVID-19 and its impacts on U patients, staff, and institutions
As a note to leaders, all the above will be made much easier if the head of Patient Safety (PS)/Quality Improvement (QI) is included N in the emergency task force
D worldwide are engaged in a massive and rapid process of organizational change, to which QI and PS E people can contribute considerable expertise, know-how and know-why. They can help assess and T develop preparedness, gather evidence and experience, advise and support leadership, remind EC everyone that there is no patient safety without staff safety, leverage organizational learning, and R connect with experts and patient partners
Summary
2. Engage with citizens, patients, and their families so that the solutions are jointly achieved and owned by both the healthcare providers and the people who receive care, and in particular the citizens who are required to undertake preventive interventions. 3. Work to improve care, through actions such as the separation of flows, flash workshops on PT teamwork, and the development of clinical decision support. Help leaders with system thinking and learning through feedback loops, promoting deference I to expertise and distributed leadership.
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