Abstract
Digitalization is gradually spreading through the transport and logistics industry, and the new technologies are profoundly reshaping the market, producing radical changes in every single stage of the supply chain to help reduce expenses and improve efficiency. Transport, in many respects, is an industry that is highly open to automation and implementation of IoT (Internet of Things) solutions. The successful integration of IoT technologies is likely to bring considerable benefits for transportation companies, such as diminished transportation delays, sporadic operator errors, preventive measures for poor cargo tracking and monitoring, IT failures and identity theft, in addition to the effective utilization of big data for the provision of automated real-time business analytics solutions. The present paper attempts to critically examine the impact of COVID-19 on the digitalization of the transport sector in Bulgaria, and offers, thereupon, a systematization of the major problems the enterprises face.
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