Abstract

The Covid-19 outbreak changed the dynamic in cities around the world. To avoid the collapse in the healthcare system, several cities restricted or forbid people’s mobility to diminish the Covid-19 contagion. Meanwhile, a number of researchers developed online initiatives such as websites, apps and chatbots, to inform and guide people about the Covid-19 and its effects. In this paper, we combine data gathered from a dialogue chatbot that indicates healthcare facilities to individuals, with Covid-19 daily reports on new cases and mortality and demographic and socioeconomic factors to carry out analysis on geography and Covid-19 healthcare facilities in a major metropolitan city in Brazil. Results show that less wealthier areas are more populous, report high Covid-19 contagion level and request healthcare facilities locations more often. These findings shed light on Covid-19 healthcare facilities mobility patterns, which is influenced by area features and can be used to design and plan more equitable and accessible cities.

Highlights

  • Fortaleza is the 5th largest capital in Brazil comprising 2.6 million inhabitants distributed in 121 neighborhoods according to the 2010’s Brazilian census1

  • The Covid-19 is a disease caused by a new coronavirus variant, which was first observed in the city of Wuhan, China, in December 2019

  • Results show that less wealthier areas are more populous and report higher Covid-19 contagion levels, and healthcare facilities indications are requested more often

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Summary

Introduction

Fortaleza is the 5th largest capital in Brazil comprising 2.6 million inhabitants distributed in 121 neighborhoods according to the 2010’s Brazilian census. Fortaleza is quite dynamic and attracts tourists worldwide, but the situation has changed since the Covid-19 outbreak. The Covid-19 is a disease caused by a new coronavirus variant, which was first observed in the city of Wuhan, China, in December 2019. To avoid the collapse in the healthcare systems, cities worldwide restricted or forbid people’s mobility to diminish the Covid-19 contagion (Lau et al, 2020). A number of researchers developed online initiatives to inform and guide people about the Covid and its effects. In Fortaleza a group of researchers, professors and students created the Dr Health dialogue chatbot which helps people to check their health conditions and Covid-19 symptoms and, if demanded, the indication of the nearest healthcare location through geolocation (Gallegos, 2021)

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