Abstract
No sector of the economy has been immune to the effects of COVID-19, but the indexing profession has been in a better position than many to cope with the pandemic. Freelance book indexers were already used to working from home and juggling conflicting demands, and the worldwide survey reported here found that for many their working lives had not changed a great deal. Indeed, some were benefiting from an increased workflow. However, there is also evidence of stress and anxiety, and some scheduled projects being delayed or cancelled, leading to ongoing worries about work drying up and concomitant financial concerns. Indexing societies are shown to have played an important role during this period, with online resources providing both social and professional support. The book-publishing industry, within which indexing is one small part, has had to adapt to the new normal, not least by expanding its digital output, and although uncertainties remain, the outlook appears to be reasonably positive.
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