Abstract

KEYWORDS Satisfaction with Educational Training. Job Characteristics. Person-Job Fit. Job Performance ABSTRACT In fa ce of the environmental cha nge with capita l, talent, a nd technology flight, tourist hotel enterprises need to accumulate high-quality human capital with systematic investment, development, and continuous learning and development for finding out the competitive strengths through the cultivation of human capital. Transforming knowledge staff into the organizational assets becomes the primary issue for managers. By practicing effective educational trainings of employees, tourist hotel enterprises could enhance the managerial knowledge and professional skills of the employees and change the work attitudes to promote the entire organizational performance. Aiming at satisfaction with educational training in tourist hotel industry, the effects of job chara cteristics and person-job fit on job performance are discussed in this study. The staffs in tourist hotel enterprises who have received educational trainings are distributed quesitonnaires, and total 343 valid samples are acquired.The research results show that higher satisfaction with educational training, job characteristics, and person-job fit would enhance job performance of employees. Moreover, both job characteristics and person-job fit present moderati ng effects on the correlations between satisfaction with educational training and job performance. Suggestions are further provided accoridng to the research results for the reference of managers in tourist hotel industry and the follow-up researchers.

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