Correlational Analysis of Workers Extra-Role Behaviour and Organizational Socialization: A Study of Road Passenger Transport Operators in Umuahia, Abia State.

Abstract

This study examines the correlational analysis between workers extra-role behaviour and organisational socialization of selected road passenger transport operators in Umuahia, Abia State, Nigeria. However, this study adopted a cross-sectional research survey. Target population for the study consists of all registered private road passenger transport operators in Umuahia, Abia State. Nigeria. Thus, the accessible population consists of 5 registered private road passenger transport operators. A total of 120 workers were surveyed. The study adopted a simple random sampling technique. The sample size for the study is 92 using Krejcie and Morgan (1970) sample size determination table. After data cleaning, a total of 80 copies of questionnaire were found useful for data analysis. The study adopted Spearman Rank Order Correlation Coefficient as a statistical tool for data analysis with the aid of Statistical Package for the Social Sciences (SPSS). The finding of this study show that workers’ extra-role behavior measured in terms of sportsmanship and altruism is strongly dependent on the organisational socialization of workers’ in the road passenger transport firms operating in Umuahia. Based on this finding, the study concluded that organisational socialization improves workers extra-role behaviour in the road passenger transport operators. Drawing from our conclusion, the study recommended that human resource managers and practitioners in the road transport industry should improve the organisational socialization processes to promote and encourage workers’ extra-role behaviour.