Abstract

BackgroundThe eHealth Literacy Scale (eHEALS) is a tool for the self-assessment of perceived comfort and skills in using the internet as a source for health-related information. Although evidence exists of the reliability and construct and structural validity of the scale, there is a lack of evidence in relation to what is proposed by Norman and Skinner in their theoretical lily model of eHealth literacy; in particular it is not clear whether having a higher level of health literacy can positively influence electronic health (eHealth) literacy as measured by the eHEALS.ObjectiveOur study aim was to assess whether real-life experiences from studying or working in the health field, as a proxy of higher functional health literacy, correlate with self-referred eHealth literacy as measured by the eHEALS.MethodsA Web-based survey was conducted among adults living in Northeast Italy using an Italian version of the eHEALS (IT-eHEALS). In order to be able to measure the effect of higher functional health literacy on eHealth literacy, we divided our sample into two groups, respectively characterized by studying or working experience in the health sector and by lack thereof. Mean differences between eHEALS were calculated using t test and effect size evaluated using Cohen d. To ensure the validity of the IT-eHEALS, we evaluated its psychometric properties (internal consistency and dimensionality) and construct validity (by evaluating its correlation with respondents age, gender, educational attainment, self-rated health, use of internet for health-related purposes, and working status).ResultsA total of 868 respondents that completed the IT-eHEALS were included for analysis, of which 259 had working or studying experience in the health field. Mean (SD) eHEALS total score was 28.2 (6.2) for the whole sample, with statistically significant differences (P<.001) between the two groups, with the higher health literate group scoring significantly better (31.9 (5.9) vs 26.7 (5.6), respectively), with a standardized mean difference (Cohen d) of 0.9. Interestingly, we found a weak, yet significant, correlation between eHealth literacy and respondent characteristics for the higher health literate group only, as measured by positive Spearman correlation coefficients for age (0.11, P=.001), educational attainment (0.19, P=.002) and self-rated health (0.14, P=.024). Also, in line with current literature, correlation of eHEALS score with frequency of internet use for health-related purposes was significant for both groups (0.32, P<.001 and 0.15, P<.001 for higher and lower health literacy group, respectively). In our study we could not find any difference related to gender, while a significant difference for working status was only present when considering the sample as a whole (P=.03).ConclusionsOur study demonstrates a sizeable effect of higher levels of functional health literacy on the eHEALS score, corroborating what was initially proposed by Norman and Skinner in the lily model of eHealth literacy.

Highlights

  • Health Information and the InternetUse of the internet for health-related purposes poses a important challenge, as it has been shown that wrong or incomplete information available on the internet may have negative consequences for the user—including on doctor-patient relationships, participation in prevention and screening programs, or adherence to medical treatment [1]

  • The two internet surveys led to the recruitment of 1136, of which 868 completed all eight IT-eHealth literacy scale (eHEALS) items, leading to a final sample of 868 respondents that were included for analysis

  • This finding is in line with the original lily model of electornic health EHS+ (eHealth) literacy proposed by Norman and Skinner, where eHealth literacy is described as the interconnection of different core skills, including health literacy

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Summary

Introduction

Health Information and the InternetUse of the internet for health-related purposes poses a important challenge, as it has been shown that wrong or incomplete information available on the internet may have negative consequences for the user—including on doctor-patient relationships, participation in prevention and screening programs, or adherence to medical treatment [1]. The authors proposed both a theoretical model [4] and a tool to measure the new construct [5] In their view, eHealth literacy was defined as “the ability to seek, find, understand, and appraise health information from electronic sources and apply the knowledge gained to addressing or solving a health problem.”. The measurement tool, called eHealth literacy scale (eHEALS), was based on the principles of the social cognitive theory and self-efficacy theory, using Likert scales for self-assessed, subjective responses, so that measures should be considered as precursors of behavior change and skill development [6]. Evidence exists of the reliability and construct and structural validity of the scale, there is a lack of evidence in relation to what is proposed by Norman and Skinner in their theoretical lily model of eHealth literacy; in particular it is not clear whether having a higher level of health literacy can positively influence electronic health (eHealth) literacy as measured by the eHEALS

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