Abstract
BAA (formerly British Airports Authority) has a mission ‐ to be the most successful airport company in the world. Training and development are at the heart of the strategies aimed to meet this objective, and BAA aims to become a true learning organization. In seeking to build an environment supportive of organizational and personal learning, BAA created a learning partnership with the University of Surrey/International Management Centres. Describes the virtual‐university support structure which has been created for BAA managers on a range of courses, and outlines the benefits.
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