Abstract
Objective: to analyze the relationships between sociodemographic/functional characteristics and the coping strategiesused by the nursing staff of a private hospital. Methods: it is a quantitative, analytical and cross-sectional study developedwith 209 nursing workers. Data were collected sociodemographic/functional characterization and form inventory of thecoping strategies. Results: positive reassessment, social support and problem solving were the most used coping factors.There was statistically significant difference between self-control and sex; social support and salary range; acceptance ofresponsibility and the variables age, number of children, training and salary. The staff use strategies focused on emotionsand problems to cope with or to minimize stressors at work. Conclusion: educational activities need to be encouragedaiming to instrumentalize them to do the evaluation of stressors and to use resolutive coping strategies.
Highlights
The world of work has undergone changes due to globalization and technological innovations
This study aims to analyze the relationships between sociodemographic/functional characteristics and coping strategies used by the nursing staff of a private hospital
It was found that the Positive Reassessment (1.88±0.44), the Social Support (1.87±0.51) and the Problem Solving (1.83±0.44) were the factors with highest average, considered as the most used by nursing staff to cope with stressors in the workplace
Summary
The world of work has undergone changes due to globalization and technological innovations. These changes can be evaluated by individuals as stressful and they demand skills to deal with them(1) In this context, one highlights the hospital, an environment where some situations and working conditions can be evaluated as stressful by health professionals as they exceed the capacity of adaptation, influencing the behavior and health of these individuals, in particular the nursing staff. Coping strategies represent a set of efforts, both cognitive and behavioral, employed to deal with internal and/or external demands that are assessed as surplus to the adaptive resources of an individual(4) They are elaborated from the assessment of the situation and of the environment, according to past experiences, to try to solve or minimize the effects of a stressor(4). In the 80s, these strategies were classified into two types namely: coping focused on the problem and coping focused on the emotion(4)
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