Conversational floors in synchronous text-based CMC discourse

Abstract

This article presents a study of the discourse characteristics of interaction within a virtual community. The data are from the text-based chat forum of an online community of learners and teachers of English. The forum is the meeting place for community members, and is an international site of language use with participants from a range of linguistic backgrounds. Within this context, some pertinent themes are investigated which relate to a relatively recent form of discourse, synchronous text-based computer-mediated communication (SCMC). The discussion centres on the interplay between the technological attributes of the medium and the linguistic, discourse and sociocultural conditions within which the participants interact. How do these elements combine to shape the discourse? This question is addressed with reference to the cohesive feature of conversational floor. Because there is a lack of coordination of turn transfer in SCMC interaction, conversational floor emerges as an organizing principle in preference to models of conversation based on turn taking.