Abstract

A conversation-based system is proposed for supporting assessors in performing existing school building inspections. School building safety is a pressing issue; however, some difficulties in the overall process require solutions or improvements, including the complexity of building inspection tasks, the restrictions posed by the paperwork process, and the ineffectiveness of the management of existing school building inspections. In this study, we developed a conversation-based building inspection support system to reduce such problems, with the proposed system notifying and guiding assessors to complete building inspections, combined with a dashboard for managers to consume reports to determine whether further assessments or retrofits are required. The process of school building inspections was digitalized, with a chatbot implemented that features notifications either according to a routine inspection schedule or postseismic events, a conversation-based interface for guiding nonprofessional assessors, the integration of intuitive activation of inspections after receiving notifications, the use of multimedia to show damage directly without the possibility of mistakes, and data visualization for supporting managerial decision-making to enhance the quality and accuracy of budget allocation.

Highlights

  • IntroductionEarthquakes frequently hit Taiwan because of its location on the Circum-Pacific seismic belt

  • Earthquakes frequently hit Taiwan because of its location on the Circum-Pacific seismic belt. most earthquakes do not significantly damage buildings and infrastructure, some of these earthquakes are quite destructive

  • This study aims to reduce the complexity of building inspection tasks, the restrictions of the paperwork process, and the ineffectiveness of the management of existing school building inspections

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Summary

Introduction

Earthquakes frequently hit Taiwan because of its location on the Circum-Pacific seismic belt. Most earthquakes do not significantly damage buildings and infrastructure, some of these earthquakes are quite destructive. The 7.3 magnitude Chi-Chi Earthquake in 1999 damaged hundreds of schools in Taiwan [1]. This earthquake resulted in close attention being given to governmental disaster management, innovative seismic design, and existing building retrofitting. School building safety is a pressing issue in Taiwan as the major occupants are students, and many public school facilities are utilized during disasters. The students are mostly children or minors

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