Abstract

ABSTRACTHotel food and beverage operations require both revenue generating activities and expense margin controls in order to generate and sustain profits. This mixed methods study deployed a multi-factor polygon analysis and linear regression to evaluate convention hotel food and beverage margins within an urban, full-service convention hotel. Multiple hotel food and beverage expense margins were evaluated and compared across multiple outlets using a multi-factor polygon analysis. Linear regression analysis indicated the transient guestroom segment average rate had a significant impact on outlet labor cost margins and the group occupied room segment had a significant impact on in-room dining revenue and labor costs.

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