Convenience and TAM in a ubiquitous computing environment: The case of wireless LAN

Abstract

Ubiquitous computing technology is seen as an emerging new information technology with such potency that it has changed the way we view IT. Although perceived ease of use and perceived usefulness constructs have been considered important in determining the individuals’ acceptance and use of IT in the last few decades, factors contributing to the acceptance of a new IT are likely to vary according to the technological characteristics, the target users, and the context. In this study, we will introduce convenience as a new factor that reflects the characteristic of ubiquitous computing technology. In addition, we chose wireless LAN as an initial stage technology of ubiquitous computing to empirically validate the extended technology acceptance model (TAM) applied in a ubiquitous computing environment.