Control theory and understanding motivated behavior: A different conclusion

Abstract

In the preceding article it was argued that control theory is not a useful paradigm for understanding work motivation. In doing so, three primary criticisms were presented: (a) that control theory, as originally formulated, does not adequately describe human behavior, (b) that modifications of control theory to describe human behavior have not been successful, and (c) that the use of logical deductions to develop a control theory model of work motivation is less efficacious than a grounded theory approach. In this reply, it will be shown that (a) the first criticism is not incorrect but is an inappropriate basis for criticism, (b) statements regarding modified control theory models are either inaccurate or premature, and (c) both inductive and deductive reasoning play an important role in theory development. In addressing these issues and in discussing the distinct advantages of current control theory models it will be shown that control theory does provide a viable paradigm for understanding work motivation.