Abstract
Purpose: This Paper studies the group rewards effects as a result of the tight action control system applied in (GAM), how they deal with this issue especially the fair treatment for rewards distribution and what is the criteria the organization follows at the end of the year.GAM gives group rewards as bonuses depending on the self-opinion of the general manager believes in the ability of the team to accomplish the project, which might cause conflicts and unfair bonuses distribution among the group members.This study diagnosis the problem and suggests solutions in order to fix the lack of confidence between the employees and the high management decisions especially with rewards, if it is not processing fairly, the organization will face un-commitment behaviors from employees to achieve the organizational objectives, in addition, they will start looking for external opportunities sooner if this issue is not solved. Employees’ motivation varies among individuals, some are motivated by monetary compensations, while others by promotions and so on.Future implications: GAM should design a group rewards system that fairly distribute the rewards among the group members. Human resource management should follow a role in evaluations of individuals performance in order to give the HR his tasks.
Highlights
Greater Amman municipality (GAM) is the municipality incorporating the metropolitan region of Amman, the capital city of Jordan, which has the bulk of population of the larger Amman Governorate
Whereas (Chandrasekar 2011) examined the positive and negative impacts of workplace environment on employees morale, productivity, and job performances. He concluded that the lack of appreciation and personal decision making opportunities will result in demotivating the employees and subsequently, negatively affects the employee’s job performance
Auditing is essential to guarantee the correct and efficient control system application, the feedback introduced by the internal controller to the high management is vital as well, as it could help to visualize the effectiveness of the Management Control System (MCS)
Summary
Greater Amman municipality (GAM) is the municipality incorporating the metropolitan region of Amman, the capital city of Jordan, which has the bulk of population of the larger Amman Governorate. The municipal council was established in 1909. In 1914, the city of Amman was made the head of Amman district .GAM provides services including planning, infrastructure development, road constructions, license issuance, health certification and inspections, equipped labs qualifications, and waste management. GAM provides services in offering public transport, parks, managing the historical attractions for visitors, to mention few. A leading municipality focused in making the city of Amman an organized, modern, smart, safe, attractive, soulful, friendly, livable, and proud of its heritage and authenticity. To provide high quality municipal services of excellence focused in environment, health organizational & infrastructure dimensions while maintaining the identity of the city of Amman cultural heritage community. Development and consideration of human dimension through good planning, optimal investment of the resources, and building partnership with stakeholders. Development and consideration of human dimension through good planning, optimal investment of the resources, and building partnership with stakeholders. (“General Amman Municipality” 2016)
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