Abstract
Control, for a long time, has been an essential part of organisational sociology. The concept has largely been analysed from different epistemological standpoints. These standpoints are informed by the functional and institutional character of control. Using the postulations of symbolic interactionism as espoused by Herbert Blumer via a qualitative case study, this paper considers the view that fresh insights on control can be derived from the standpoint of ICT-driven interaction in a setting that involves application of mediated technology devices. It is the stance of this paper that people constantly engaged in group activity derive the manner of their behaviour and conduct with both the functional and institutional identity of control that are mutually shaped by sociological and psychological factors. It is therefore important to understand the stream of actions that flow from these imbrications of interactions as they have implications for understanding organisational control from a broader managerial standpoint.
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