Abstract
Health care in the United States is a complicated structure of social roles, processes, and communication, involving both patients and professionals. Understanding the social dimensions of the health care process can assist health professionals in providing better care to their patients. This paper analyzes several dimensions of the health care system, as suggested in a paper by Kallen (Kallen D. J. 1984. Clinical Sociology Review 2:78–93.) These include the perceptions of participants in the system; structures of the groups involved, including their roles and norms; the process by which groups, as opposed to individuals, operate; and finally the need for the clinical sociologist as a “system maintenance specialist,” to deal with these problems.
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