Abstract

An appropriate organisational structure that fits into the strategy enables the leaders and followers in enhancing their performances and thereby improving organisational performance. Studies are rare to find in the area of contribution of organisational structure to leaders and followers performance. Therefore, the present study is necessary. Data used for this study were collected from primary and secondary sources. A questionnaire was developed and administered together with interviews conducted. The 'T' test (t-value) and co- efficient of correlation (r - value) were employed in this study. This paper presents a comparative analysis of impact of organisational structure on leaders and f followers' performance using three factors viz., bureaucratic structure based, organic structure based and hybrid structure based and performance and satisfaction levels of followers and leaders. Data analysis indicates that the type of organisational structure impacts employee performance in terms of decision-making and implementation; control the process of operations implementation and building relationships and ultimately achievement of organisational goals. The analysis indicates that organic structure results in positive and high employee performance compared to the remaining two types of organisational structures. Therefore, it is suggested that business organisations should consider structuring their organisations around the characteristics of organic structure, unless otherwise the business environment is recessionary.

Highlights

  • Organisational structure is an established pattern of relationships among the component parts of an organisational

  • The respondent organisations were grouped into bureaucratic structures, organic structures and hybrid structures based on the characteristics of the organisations

  • Performance relating to relationship is moderate at middle and lower levels and high at higher level of management in hybrid structures

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Summary

Introduction

Organisational structure is an established pattern of relationships among the component parts of an organisational. Structure is made up of three component parts, viz., complexity, formalization and centralisation. Complexity refers to horizontal differentiation, vertical differentiation and locational differentiation. Horizontal differentiation is horizontal separation between units based on jobs and specialisations. Vertical differentiation is based on decision-making and implementation levels. Locational differentiation refers to the degree to which the location of an organisation’s offices, plants and employees are geographically spread. Formalisation refers to the degree to which the jobs within the organisational are standardised. High standardisation of jobs results in less freedom and discretion. Centralisation refers to the degree to which decision-making is concentrated at a single point in an organisational [1]

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