Abstract
This report clarifies the contributions of educational resources and methodologies, referring to the secondary and higher level nursing team in the context of an immediate pandemic transition in a medium-sized hospital of a multinational located in São Paulo during the COVID-19 pandemic, from October 2021 to January 2022, focusing on about 40 nursing employees involved in the change from maternal and child care to surgical adult care. Whose particularity would be the fundamental role of continuing and permanent education in providing quality and risk-free care to patients based on good health practices. Which makes us reflect on how much Information and Communication Technologies have a great impact on corporate learning, as well as reinforcing the competence of a strengthened, dynamic, creative institution, equipped with multidisciplinary knowledge in the required context, and making a difference in the summation of timely results. Concluding that a well-structured training program, aligned with the leadership and other structural areas of the hospital, in addition to working on behavioral and psychological issues, show the power in transforming care in the face of contexts and historical-cultural process.
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