Contracted family doctor service in Shanghai Weifang Community Health Service Center

Abstract

Weifang Community Hearth Service Center started a pilot program of contracted family doctor service in 2011, and the program included 3 stages: 1st stage was the establishment of the health archives of the residents; 2nd stage was the service signed with key groups in the community; 3rd stage was extension of contracted service to whole community. The working mode of responsible family doctor team was formed, and the health service for contracted residents was managed by the family doctor teams. The individualized service was provided to residents according to their different needs. As a trial, the Pediatrics Studio was designed to provide special service for focused group among signed residents. Through a series of measures, the signing rate and the extended prescriptions in Weifang community both ranked the first in Pudong New Area, and the visiting rate by the signed patients increased from 30% to 41%. The preliminary impact of the contracted family doctor service has appeared in Weifang community. Key words: Community health service; Family practitioner; Health services administration