Abstract

to describe and analyze a strategy of continuing health education to manage the quality of professionals' work in Psychosocial Care Centers. this is a research-intervention carried out in Psychosocial Care Centers in the state of Goiás, Brazil, with the participation of 58 professionals. Data were collected in 2016 through seminars and workshops. Thematic content analysis was carried out. professionals associated the Singular Therapeutic Project to the record of performed procedures and described the need to develop skills for correct completion and interpretation of procedures, use of a record software and computerization of processes. The qualification strategy used was considered to be effective in making improvements to the work carried out feasible. the study presents a qualification strategy for community mental health service teams to guide the care model for territorial care centered on users.

Highlights

  • OBJECTIVEPsychosocial Care Centers (CAPS - Centros de Atenção Psicossocial) are community mental health services of the Brazilian Unified Health System (SUS – Sistema Único de Saúde) that must be articulated with other Psychosocial Care Network services to care for people with severe and persistent mental disorders and for people with problems related to the use of alcohol and other drugs[1,2].The work process in these services must be based on the psychosocial care framework, which is guided by Brazilian Psychiatric Reform assumptions, and which comprises people with mental distress in a unique way and insertedto in a given context

  • For manage care at CAPS, it is recommended to develop Unique Therapeutic Projects (PTS – Projeto Terapêutico Singular) that enable the proposition of unique care strategies to assist individuals/families through a collaborative, participatory practice, formative and shared between persons in psychological distress, their family, their reference technician and other multidisciplinary team professionals according to their demands and needs[5,6]

  • “The Brazilian Psychiatric Reform has among workers one of the main driving forces of its constitution, support, criticism and transformation”(7)

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Summary

Introduction

The work process in these services must be based on the psychosocial care framework, which is guided by Brazilian Psychiatric Reform assumptions, and which comprises people with mental distress in a unique way and insertedto in a given context This model alters the biomedical paradigm, as it understands existencesuffering as opposed to the binomial disease-cure, involves social control and legal apparatus that regulate substitute services and highlights the concept of comprehensive care and the insistent need to promote activities in the territory, to overcome the collective imagination about madness[3,4]. Despite the theoretical-conceptual advances in the psychosocial care model and the guidance for the production of care guided by the PTS, it is still possible to perceive difficulties, on the part of professionals, to reconfigure their competences through the expansion of actions and diversification of arsenal therapeutic activities developed[8,9,10]

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